Question: 10
Which document would you use to interpret the information in the exhibit?
A. Communication Manager Alarms
B. Communication Manager procedures
C. Communication Manager server Alarms
D. Communication Manager Denial Event
Answer: A
Question: 11
A user is a new employee of ABC Co. and their manager supplies them with 9600 desktop IP telephone and login information and tells the user to plug the cord into the jack near their desk. The user plugs in the telephone, lifts the handset, but there is no dial tone and call cannot be made.
What should the user do? (Choose two)
A. Unplug the telephone and plug it back again.
B. returns the telephone because it is defective
C. Wait for the prompt for the extension number and password
D. Plug the telephone into another jack.
Answer: A,C
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